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confession life

directv, please stop calling me!

When I canceled my directv service 6 months ago, I was excited at the prospect of not getting a monthly phone call to inform me of new services. Seriously, what kind of model is it where you call up to harass your own paying customers? I always got the conversation to end by asking, “Is this information available on your website? Great, then I’ll check it out there.”

When I first canceled directv, the monthly phone calls continued, but this time to try to win me back. I even answered a 50-question phone survey, supposedly not sponsored by directv, but every question seemed to revolve around “why did you cancel your directv service?”

Then the phone calls started to slowly increase. Last week I got 3. This week I’m up to 4.

When I was an actual directv customer, I hated it when they called. Now that I am no longer a customer, I downright detest it.

Today, I am sad to say, I actually got the directv lady to hang up on me. I wasn’t trying to be mean, or to hurt her feelings. But seeing as, “I’m-sorry-we’re-not-interested-today-thank-you[hangup]” wasn’t getting through to them, I finally blew up. “Is there any way we can get off your calling list, because it doesn’t matter if you call us every day, we aren’t going to re-subscribe to your service?” And then I got a dial tone. Perhaps I should have used a little less ‘tude.

I hope this is the end of it. But if not: directv – please stop calling me!

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